Louvenia started her career at Safeco Insurance Company in 1975 as a policy processor. and went on to become one of Safeco’s first Agency Automation Coordinators, helping develop Safeco Atlanta Division’s automation department. She became well versed in agency automation from point of sale through conversion, installation, live training and ongoing support. Later, she accepted a position with Cisgem Technologies, where she worked with the system that later became Sagitta. After AMS acquired Cisgem, she extended her software knowledge to include AfW and AMS360. Her vast knowledge of insurance agency software platforms and their functionality, and her adept and personalized training skills have made her an in-demand trainer, well-known for putting users at ease while maximizing their confidence and ultimately their ability to perform their jobs well.
- Atlanta, GA