ams360 insurance expert consultant

Who is Joan Ammons?

Joan Ammons brings decades of hands-on insurance experience, sharp operational knowledge, and a deep passion for education to her role as Western Advisory Manager at Angela Adams Consulting.

How It All Began

Joan’s insurance journey started just after high school. She answered a job ad for a receptionist at a small agency, not realizing how it would shape her future. While managing the front desk, she became the go-to for tasks no one else wanted. That curiosity and determination launched a career she hadn’t planned—but fully embraced.

“There’s a saying that nobody chooses insurance—insurance chooses you,” Joan says. For her, that couldn’t be more true.

Building a Career on Education and Opportunity

Throughout her career, Joan has delivered exceptional service in both Personal and Commercial Lines. She also developed a deep understanding of agency operations. Her success came from more than just hard work. She was fortunate to work with managers who pushed her to keep learning—and she took every chance to grow.

What makes Joan stand out is her drive to help others succeed. Whether she’s training new employees, launching system updates, or improving workflows, she focuses on building confident, capable teams.

A Trusted Voice at Industry Events

Joan doesn’t just work behind the scenes—she leads from the front. She’s a frequent speaker at local and national NetVU events, including the Accelerate Conference. Her sessions are known for being clear, practical, and energizing. Attendees leave with tools they can use right away.

Why Clients Love Working With Joan

When asked what she enjoys most, Joan points to the collaboration. “I love the interaction as we work together to identify trouble spots in their operations and develop solutions. The partnership we build along the way—whether it’s a big project or a small adjustment—is so rewarding.”

Today, Joan lives in Iowa and leads her advisory team with clarity, empathy, and a solutions-first mindset. She takes complex processes and makes them easy to understand and repeat. Her clients trust her to create systems that work—because they do.

Her Advice to Newcomers

Joan offers simple, lasting advice to anyone starting out in insurance:
“Insurance can be complicated, but it’s far from boring. You’ll never have the same day twice. Embrace every opportunity to learn and grow.”

Joan continues to play a key role at Angela Adams Consulting, helping agencies thrive through smarter operations and stronger teams.
Book a meeting with Joan to learn how she can support your agency’s success.

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Angela Painter

Consultant

Angela is a popular speaker at NetVU conferences whether it be a local Chapter meeting, virtual webex session or National Conference. This is due to her experience with the Insurance Industry and passion for Insurance Agency Professionals. Angela has been in the Insurance Industry since 1980. She has held various positions with Carriers including System Interaction Specialist, Personal Lines Underwriter, Commercial Lines Underwriter. In 1992 Angela became a Licensed Property & Casualty agent for a large Brokerage firm in the Washington area specializing in Financial Products before joining Vertafore in 1996. While at Vertafore Angela Painter worked primarily in Development as a Senior Business Analyst and Product Manager on AfW and the AMS360 product since its inception. As the AMS360 Product Manager Angela worked closely with Agencies, Sales, Support, Implementation, Training and Development Teams to analyze, research, prioritize, design, and implement features within the AMS360 system.