If you’re an experienced insurance professional looking for more flexibility, better work-life balance, and the opportunity to grow your career – without the commute – you’re in the right place.
At Angela Adams Consulting, we’re currently hiring remote Customer Service Representatives (CSRs) and Account Managers to join our nationwide team. Whether you’ve worked in an agency, a carrier, or an independent role, this could be the next step in your insurance career – from the comfort of your home.
Why Work From Home in the Insurance Industry?
Remote work is no longer just a trend – it’s become the new standard in many industries, including insurance.
For CSRs and Account Managers, working from home offers more than just convenience:
- No commuting or transportation costs
- Greater autonomy in your workday
- Increased focus and productivity
- Better balance between personal and professional life
The key is finding the right employer – one who understands the industry, offers strong team support, and provides long-term career growth. That’s what makes Angela Adams Consulting different.
Who We’re Hiring: Insurance Professionals with Heart & Hustle
We’re looking for insurance professionals who are:
- Licensed and experienced in personal or commercial lines
- Comfortable using AMS360 (or similar systems)
- Detail-oriented, communicative, and proactive
- Excited about working independently in a remote team environment
Whether you’re looking for a full-time position or flexible hours, we may have a role that fits.
What It’s Like to Work at Angela Adams Consulting
At AAC, we’re more than just a workplace – we’re a mission-driven team supporting insurance agencies across the country.
Here’s what sets us apart for remote employees:
- Work-life balance is real. Our remote team sets boundaries and takes care of themselves so they can take care of clients.
- Fully remote culture. You won’t feel like the “remote person” left out of meetings. We’re all remote—and we’re great at it.
- Supportive team environment. You’ll have access to peer support, training, and direct communication with leadership.
- Room to grow. Many of our consultants started as CSRs or Account Managers and moved into leadership or training roles.
“I’ve never felt more valued or supported in my career. AAC gives me the flexibility I need for my family without sacrificing professional growth.” – Team Member Testimonial
Open Roles: Remote CSR & Account Manager Positions
We are currently hiring for:
Licensed CSR – Remote
- Handle client communications, policy updates, and day-to-day servicing
- Must have active P&C license and agency experience
Account Manager – Remote
- Oversee books of business, manage renewals, and work directly with agency clients
- Experience with AMS360 preferred
Both roles offer:
- Competitive pay
- Full-time, part-time, or project-based opportunities
- Remote onboarding and training
- A collaborative, mission-focused team
Learn more about CSR Back Office Support
A Day in the Life: What to Expect
Remote CSRs and Account Managers at AAC enjoy the freedom of working from home—while still being deeply connected to their teams and clients. Here’s what a typical day might look like:
- Start the day reviewing service requests and policy changes in your assigned agency’s system.
- Handle client emails or calls, process endorsements, or prep for renewals.
- Attend a short virtual team huddle to stay aligned.
- Break mid-day for lunch or a walk—because you set your schedule!
- Finish up the day responding to follow-ups, completing documentation, and preparing for tomorrow.
You’re supported every step of the way by AAC’s leadership, support staff, and your fellow consultants. Whether you work with one agency or several, you’re always connected to a larger purpose.
Why Work Remotely with Angela Adams Consulting?
AAC isn’t just another employer – we’re a company built on helping independent insurance agencies thrive, and that includes empowering the people who support them.
- Specialized in insurance
- Team-driven culture, not micromanaged contracts
- Opportunities to contribute to meaningful work
- Respect for work-life balance and flexibility
Why Now Is the Time to Make a Move
The insurance industry is changing rapidly—and remote work is leading the way. Agencies are outsourcing key roles to firms like AAC, meaning more job opportunities for qualified professionals who want to work from home.
If you’re feeling stuck, burned out, or just ready for a change, this is the moment to explore something new. Our team is growing, our clients need support, and you could be the perfect fit.
Ready to Apply? Let’s Talk.
If you’re a licensed insurance CSR or Account Manager ready to work from home in a flexible, supportive environment, we’d love to meet you.
Book a quick interest meeting with Stephanie Abplanalp to learn more about open positions and what it’s like to work with our team.
