Virtual Operations Consultants Program

Fix the Problems You Can’t See and the Ones You Can’t Afford to Ignore

6 Month Program for Long-Term Success

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The VOC program is designed to help you stabilize workflows and strengthen your business in just 6 months. Work with our experts to reexamine and improve your processes for long term success.

Every Broken Workflow is Quietly Draining Your Profits.

Imagine this: you’re paying your employees $20, $30, or even $40 an hour. If workflows are disrupted, imagine how many hours and dollars are wasted, not going toward the right tasks. But it doesn’t stop there. Broken processes chip away at morale, create frustration, and lead to burnout. Broken workflows lead to broken teams, and broken teams can’t deliver great service!

We See It First Hand

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⚠️ Slow service

⚠️ Missed follow-ups

⚠️ Sloppy mistakes

⚠️ Inconsistent experiences

Silent killers in your business are often just below the surface and easy to miss from the owner’s seat. Being busy doesn’t mean your team is efficient. Having workflows doesn’t guarantee they’re being followed. And hiring good people doesn’t always mean they’re performing at their best. If you’re not actively reviewing and improving your operations, your foundation may be cracking!

Ready for Your 6-Month Agency Transformation?

Every month of the Virtual Operations Consultant Program is built around focused audits, reviews, and action steps to strengthen your agency and create a Strategic Playbook that actually works for your team. Our month-by-month action calendar gives you a clear view of:

🔹 Key strengths and weaknesses

🔹 Workflow areas that need improvement

🔹 How to get your team aligned and working together

your team and clients the experience they truly deserve.

Already Have an Operations Manager?

Great! We’ll equip them with best practices and deep operational insights we’ve gained from working with hundreds of agencies. Starting here not only supports your operations manager, but also helps lower employee turnover and improve client retention.

Get Started

It's time to get back hundreds of productive work hours, keep great employees longer, and spend less on hiring. Start your workflow transformation today to take control of your future and give

Has Your Insurance Agency Mastered the Foundational Elements for Success?​

We’ve noticed that our most successful clients all excel on the same Foundational Elements. Our goal is to share these elements with agencies and help them prioritize their time and initiatives around these pillars to achieve success that will last for years to come.

The Foundation For Success

Angela Painter

Consultant

Angela is a popular speaker at NetVU conferences whether it be a local Chapter meeting, virtual webex session or National Conference. This is due to her experience with the Insurance Industry and passion for Insurance Agency Professionals. Angela has been in the Insurance Industry since 1980. She has held various positions with Carriers including System Interaction Specialist, Personal Lines Underwriter, Commercial Lines Underwriter. In 1992 Angela became a Licensed Property & Casualty agent for a large Brokerage firm in the Washington area specializing in Financial Products before joining Vertafore in 1996. While at Vertafore Angela Painter worked primarily in Development as a Senior Business Analyst and Product Manager on AfW and the AMS360 product since its inception. As the AMS360 Product Manager Angela worked closely with Agencies, Sales, Support, Implementation, Training and Development Teams to analyze, research, prioritize, design, and implement features within the AMS360 system.