US-Based CSR Support

CSR Account Manager Support for Independent Insurance Agencies

Get licensed, experienced insurance service professionals who help your agency handle daily service work, reduce backlog, and support clients without hiring in-house.
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25+
YEARS
Serving independent insurance agencies
Not “Typical” CSR Outsourcing

If you're shopping for CSR outsourcing, you're really trying to solve one thing

The Real Question
How do I handle service work without slowing down my agency?
Maybe you’ve already looked into a few of these:
01
Hiring new account managers in house
02
Using virtual assistants overseas
03
Using staffing solutions for your agency
There are a lot of options out there. So how do you decide which one is actually the best fit?
Most outsourcing options are built to complete tasks, not to actually support how your agency runs.
That's where we're different.
What You Actually Get

Professional service support from a team that already knows insurance

  • Licensed, US-based, experienced professionals
  • People who already understand insurance
  • Capable of far more than basic tasks
  • Ready to step in immediately
This isn’t just outsourced insurance service support.
It's a true extension of your agency.
Meet The Team

A team of licensed, US-based professionals

Instant Access

See how our CSR services work

Fill out the form to unlock the video presentation and see how our service team helps you save time, reduce costs, and lower your E&O exposure.
Let's Talk

Ready to see what a true extension of your agency looks like?

Book a quick discovery call and we’ll walk through where your service team is stretched thin and how we can step in.
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Angela Painter

Consultant

Angela is a popular speaker at NetVU conferences whether it be a local Chapter meeting, virtual webex session or National Conference. This is due to her experience with the Insurance Industry and passion for Insurance Agency Professionals. Angela has been in the Insurance Industry since 1980. She has held various positions with Carriers including System Interaction Specialist, Personal Lines Underwriter, Commercial Lines Underwriter. In 1992 Angela became a Licensed Property & Casualty agent for a large Brokerage firm in the Washington area specializing in Financial Products before joining Vertafore in 1996. While at Vertafore Angela Painter worked primarily in Development as a Senior Business Analyst and Product Manager on AfW and the AMS360 product since its inception. As the AMS360 Product Manager Angela worked closely with Agencies, Sales, Support, Implementation, Training and Development Teams to analyze, research, prioritize, design, and implement features within the AMS360 system.

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